Ray and the drew showed up when they dais they would be here, did a great job, I thought it was foinf to take two days, they stayed and get them all dont in one day. cleaned up any mess, and took the times to show me all the features of the windows. I would highly reccomend them to anyone.

straight to the point.casey ruppel was very informative.

The windows look like there going to be wonderful.I’ll be writing to let you know after they are installed .Wow! I just got a call and they are sending someone today to measure and than get my windows ordered.Thanks Chad,Casey,and Joe. I’m glad I went with your company!

The three men that came out and did the work were wonderful.

We had all of the windows on our house replaced about two weeks ago and are very happy with the work done by Window City Pros. They look great and are much easier to operate than the original windows we replaced. It was a quick process from the initial consultation to the day of the installation. It was a rather quick installation too considering we had 19 windows to replace. The crew that did the installation was very professional and did a very clean installation. Thank you

Ray and his 2 crew members were professional, friendly and polite.

Ray and his crew did an fantastic job and we are very pleased with the outcome. Thanks Window City Pro !!!

She was very thorough and explained everything very clearly. We ended up purchasing from her a d are really excited to get our windows.

Very respectful and willing to work with you. Great company to go with.

The demonstration he provided was an effective visual aid on the quality of the product. (Suggest adding competitors products to the demonstration for a sure sale / proof).

Early impressions of company is positive.

Casey was knowledgeable and professional while answering all of our questions. The product spoke for itself so we bought it.

Casey is a great salesperson and he is knowledgeable of the products and services offered. Fantastic experience so far

The three-man crew did amazing on my 6 window replacement. Clean,professional and knew what they were doing!!

Jaimie was great to work with, and the installation team did a nice job. The only issue was that the measurements were done incorrectly, but the end result was satisfactory. I would use Window City Pros again.

Jaimie, Thank you for your professional behavior very helpful it was a pleasure working with you.I trusted her thoroughly.

Jaimie was great, I just ordered a new bay window and I can’t wait for it to get installed!

Very impressed. Highly reccomend.

The crew was very friendly and professional and they cleaned up when they were done. The windows are beautiful and very affordable. We are very happy with our new windows and recommend Window City Pros to everyone!

We recently had the pleasure of working with Casey from Window City Pros.

Casey possesses an in-depth knowledge of the various types of windows, their features, and their benefits. When I expressed my concerns about energy efficiency and security, Casey patiently guided us through the available options, explaining each one in detail and providing valuable insights to help us make a decision.

What impressed us most about Casey was his genuine dedication to finding the perfect windows for our home. He took the time to understand our needs, preferences, and budgetary constraints, and tailored his recommendations accordingly. His exceptional listening skills and attention to detail ensured that we received personalized advice and solutions that perfectly matched our requirements.

His friendly demeanor and approachable nature made us feel comfortable discussing my concerns and seeking clarification whenever needed.

While it turns out a that I actually should have contacted a Handyman or Carpenter for my particular issue, Casey was very professional, courteous, informative and his demonstration on the energy efficiency of their superior window composition was insanely impressive. I now want to replace all the windows in my home and hope to reach out to them in 2026 when I reach that stage. Not only was Casey a superb Sales Rep who had me wanting to begin replacing windows TODAY, but he gave me the contact info for a trusted Handyman for help with the structural repair I actually do need. Thank you Casey! And thank you Window City Pros for encouraging your Company’s Representatives to offer true help beyond a sale when that’s what’s needed!!! THAT is superior customer service!

They were on time, have good quality and great pricing.

They communicated very well. The installers were very friendly and professional. They cleaned up after themselves and their work was exceptional! And to make it better, the price was very reasonable and would recommend them to anyone!

Will use again in the future. I had 8 windows replaced within a couple of hrs. Very professional

Will use again in the future. I had 8 windows replaced within a couple of hrs. Very professional

They communicated very well. The installers were very friendly and professional. They cleaned up after themselves and their work was exceptional! And to make it better, the price was very reasonable and would recommend them to anyone!

Had them out to replace windows and a sliding door. They were on time, have good quality and great pricing.

-Jerrod

While it turns out a that I actually should have contacted a Handyman or Carpenter for my particular issue, Casey was very professional, courteous, informative and his demonstration on the energy efficiency of their superior window composition was insanely impressive. I now want to replace all the windows in my home and hope to reach out to them in 2026 when I reach that stage. Not only was Casey a superb Sales Rep who had me wanting to begin replacing windows TODAY, but he gave me the contact info for a trusted Handyman for help with the structural repair I actually do need. Thank you Casey! And thank you Window City Pros for encouraging your Company’s Representatives to offer true help beyond a sale when that’s what’s needed!!! THAT is superior customer service!

Ray, Joe, & Jake did a great job installing the windows.

We had 2 bay windows made by a defunct company that needed replacement. No contractor wanted to tackle job. Window City Pros took the job and did a fine job. It took a while to get the custom windows manufactured, but the result was excellent, and the install crew did a top notch job.

Brian did a great job. Was knowledgeable and planing all details regarding product he was selling.

We had a couple of install issues, but they were quick to make it right.

From beginning to end our journey with Medina/Cleveland Window City Pros has been easier than we ever could have imagined. They gave 5 star service throughout the process and we couldn’t be more thrilled. The windows themselves are phenomenally energy efficient and take years off the appearance of our house. I can’t say enough good things about them!

Donna & Ray (MAY 2023)

Great job, great crew

We were very upfront with her when she got here that we were on a budget and not a ton of wiggle room. She appreciated that and did every thing she could to work with us. The owner himself worked with us to agree on a price that was more comfortable for us. So far we are very impressed and I will update my review after the window is installed!

These guys did an amazing job. They got all of our windows done in one day. They truly went above and beyond, were clean and efficient, especially Josh. We love our new windows and are very glad we chose Window City Pros!

We can not say enough good things. Our window and sliders look amazing. They custom built a large bow window for the front of our house that is just beautiful and lets so much light in They were very respectful of our property and time. We felt comfortable with them in our home. Cannot say enough good things about Joe and his crew.

Wouldn’t go anywhere else best place in bg I would highly recommend

Installation was done neatly and efficiently put 8 windows in in about 3 1/2 hours cleaned up and took all the old windows. During the installation any questions asked was answered without hesitation

Justin did a great job replacing my windows. Recommend window city pros

I can’t say enough about the gentleman who assisted me. Fred was was super nice and friendly, he made a very overwhelming experience fast and easy.

I’m currently looking to install replacement windows in a investment property I own. A gentleman by the name of Fred was very attentive to my needs and a pleasure to work with. I’m not quite ready to purchase but when I am I will be coming back.

Fred R. was great, answered all of my questions, made me feel comfortable with doing business with the company in the near future

Very pleasant experience. Fred Rumberger was knowledgeable and helpful to me.

Justin did an excellent job installing our window!

I recently had Window City Pros come out to do a free estimate for the windows in my home. They had everything I was looking for!!! Our design rep Shi was super friendly and took great care of us and our home!

I was pleasantly suprised when I had Fred come out to my house for a presentaction. Great product, price and great company. I would highly recommend you check them out if you are in the market for windows.

The installer were very professional and helpful and kind

Thank you window city pros! I highly recommended them for your window needs.

Worked great and quick!

Everyone one was great to deal with! Mike our salesman was great at answering all questions, got right back to us with questions along the way. The measurement gentleman was quick to it and all fit perfect! The install guys were right on it and never missed a beat! SUPER HAPPY 😄!

Ryan did an excellent job and provided a lot of great information that helped make this decision very easy. Very happy.

Zak came to our house to give us a free quote for windows. He was very professional and knowledgeable. He left with an order. I hope the rest of the team is as professional and knowledgeable as he was.

Brandon, the estimator, was extremely knowledgeable and thorough with giving his presentation on windows for my house. There was not one question left on answered and many more statements brought to the table that I hadn’t even thought of! Excellent salesman. He would be an asset to anybody’s company! No pressure whatsoever. I am still shopping so I did not order windows yet. And yes he was on time! Even a few minutes early.

Just an update from my first review. All my windows are in and the trim is finished. I very happy with the way the windows turned out. We had a few minor glitches but the company was very professional and took care of everything. The first crew I had out was amazing. Everyone is asking me about the windows and I recommend this company highly. I want to mention one gentleman in particular that if you do use this company ask for him because he goes the extra mile to make sure everything is done with the utmost quality. His name is Allen Drake.

Very professional Explained all about the process and benefits of new windows Helped with the financing of the project Gave a good time deadline for project to be started and completed Very professional crew to install the windows

Great windows friendly salesmen and the installers even helped put my ac units in wen they were finished installing the windows

Service was outstanding!!

Zak was very informative, knowledgeable and very patient with me. He was very thorough in his presentation and was quite personable.

I’m excited about the product and looking forward to my new windows.

We called Window City Pros to replace 2 large windows. They sent Zak to our home and after his presentation we are replacing all the windows in our home. Their was no pressure, and the price was great! He made the whole process easy. Thank you Zak and Window City Pros…

Had Zak come and give us an estimate for a new bay window today. After his demonstration and showing us the quality of the window we couldn’t pass up the deal. My husband and I are super excited to finally be getting this window replaced.

The presentation provided to us was fantastic! He was very knowledgeable, not pushy, and didn’t try to sell us on anything that we didn’t truly need. I typically dread these types of appointments but this was a great experience!!! I highly recommended this company.

Brandon did a really good job. He helped replace all my windows

This was my first experience with an estimate for window replacement. Brandon Entz was very professional as well as on time and answered all my questions. He was also very respectful. They worked on getting me the best financing and I got an excellent rate and payment. I would 100 percent recommend this company.

Zac did a great job. He tried to get us the best price for what we needed done.

Zak from the Toledo branch went above and beyond. His demo was amazing. Then he got to work and got me and my wife a deal that we couldn’t pass up. We looked at other companies and ended up getting a better deal on a better product. I would give 10 stars if it was option. We are so happy and excited to cross this project off our list with such ease.

We are very happy with our windows and installation. Unexpectedly as some of the old windows were removed there was considerable damage and rottenness from original installation. Your guys were extremely helpful with figuring out how to fix and repair this issue. They agreed to come back and finish the job with siding and carpentry when we had the window area rebuilt. They followed through with their agreement and came back a month later during their busy season and finished the job. The windows look great and we appreciate your team and work ethic. I recommend this company

Mike was a real pleasure to meet and would recommend him to anyone looking for new windows…plus…He found ways to save us a lot of money…who doesn’t like that?! The installation team knew what they were doing and got our windows in a few days!

Update: My windows were successfully installed by Window City Pros and I couldn’t be happier. They worked very efficiently and cleaned up everything before they left. The crew was very responsive to my questions about the installation process. Thanks Window City Pros! ***** I received a consultation from Jon about replacing all of my windows. Jon stepped me through the process and very thoroughly discussed all aspects of the project from the details of the product to financing to project schedule. I’m very satisfied with Window City Pros and the windows they offer.

We were quite nervous going with a new company however we’re incredibly grateful Marcus took the extra time to educate us and hold our hand through the process. -WB

Jon made my experience buying windows fast, easy & efficient. I will definitely be a return customer for the quality and service they provided.

Zak came out, was very professional and knew his stuff!! I know exactly what I am getting put in, 7 windows and full benefits of each. Highly rec to consult with window city FIRST!!!!!

Talked with Zak Foltz about replacement windows. He is very friendly and super knowledgeable.

Dion came by today for our window consultation.. He was very knowledgeable and helpful with our questions.. He made buying 15 windows extremely easy.. Would recommend

This was my first time buying windows for my first home. Jason came out to give me a quote for windows for my entire house. He was very accommodating, went through the entire process with me and gave me every detail I needed to make an easy decision. I am already recommending them to people I know. Can’t wait for my new windows!

Jon was the best window guy took his time explaining everything he could about their windows showing us eery way they worked very nice beautiful windows he was the best window seller patient and kind.

Jon Ansley came out and did a very good presentation of the product window city pros has to offer. He also worked with us to be able to make the decision of going with them for our sliding doors and new windows. Overall, great salesman and he really knows the product.

Jon was super helpful and very informative. He was extremely nice and flexible with our needs. Highly recommend Jon and window city pros

I recommend Marcus and Window City Pro’s.

I recommend Marcus Buchanen with Window City Pros! He was knowledgeable and very professional.

Thank you window city pros! I highly recommended them for your window needs.

Jon Ansley was a pleasure to talk with. He took the time to walk us through the different window options and types. I would recommend Jon and Window City Pros to anyone who is looking to get new windows!

Joe came to the house today to give us our window estimate. He was super friendly and very knowledgeable and reviewed the entire process with me. There was no sales pressure at all which I really liked. We are definitely going to have them do the rest of the house in the near future. The pricing was very responsible and good quality products. They also had good financing options as well. We look forward to getting our windows installed soon.

Met with Dion tonight about windows for our house. He is friendly, professional, and very knowledgeable. Thanks for answering all our questions and taking the time to work out all the details with us.

After having multiple other companies come out to quote our project, we ended up going with Window City Pro. This largely is due to Deon. Not only his knowledge of the product, process and financing but his personality truly made us feel we could trust him. He was transparent and thorough discussing every detail in a professional and friendly manner. By the end of the appointment we no longer felt we were talking to a sales rep but to a friend that was there with our best interest at heart. We are looking forward to continuing to work with Deon and the folks at Window City Pro through out our project.

Got new windows install with window city pros Everything went very smooth the transformation is amazing they did a wonderful job with the installation I’m so happy I chose Window City Pros. Very Satisfied Customer

Deon was super friendly and patient. He had to wait for my nurse to leave and never once acted upset. He is really knows his Windows and he is very proud to be a representative . Dressed very nice, too. He is definitely the man your company needs. 5 stars isn’t enough.

Joe Todaro came to my house and was actually a little early, which I like. He listened to what my issues were with my windows and a door that needed repaired. Joe was well dressed, professional, and truly knows what he talks about. I had 3 other places give me estimates and none of them seemed to care accept to make money. Joe truely cares and treats your situation like it is his own. What he recommended was very logical, he helped fit the cost into my budget, and the quality of product and installation far exceeded my expectations. Widow City Pros are the company to call with your window and door needs. Ask for Joe!

I shopped around and I felt the most comfortable giving them my business. The windows also didn’t take that long to be delivered. They were referred to me by my neighbors, and I will be referring them to anyone I know as well!

We recently had windows installed and our sales rep Joe did a really great job. He was very friendly and professional. Highly recommend working with this company

Joe was amazing to work with!! Professional and easy to work with!

Worked with Joe Todaro and he was helpful throughout this whole replacement process! Thank you again!

Had a bad experience before with a different company so I was nervous, but the whole process was smooth from beginning to end and Joe really helped us out tremendously.

Nick was very polite, cleaned up all demo messes while protecting our flooring and paid attention to small details. The materials used are quality and look fantastic. We are impressed and amazed at the great job he did.

Tracy and his team did a great job on our windows this past Sunday. We are very pleased. Thank you!

I am so happy with my recent install from Window City Pros. They are fast, efficient, and offer an awesome product.